Our Services

Cell Phone / Tablet Repair
We offer top quailty cell phone and tablet repair while you wait. Most cell phones can be repaired in 45 minutes, tablets within two hours. Our technicians are fully trained and ready to get you back working. 30 Day warranty on all of our repairs. We only use top quailty parts at a resonable price and work hard to retain customers for repeat business. We have a conveneint location in the Publix Plaza across from The Wiregrass Shops and a 2nd location opening in Krate which is in The Grove in Wesley Chapel. Stop in today to see how we can help you!
Computer Repair
We offer repair on all makes/model of computers; printers and accessories. Our walk-in locations will get your computer on the bench within 24 hours. All of our repair technicians are trained and experts in anti-virus and spyware removal. Our business to business repair unit offers the best response time in the area! We are a Microsoft Partner and have expertise in all Microsoft Windows versions. We also offer repair in all Apple computer products. We can speed your computer up drastically and remove annoying pop-ups from happening. Don't leave your passwords and important pictures at risk, call today!
Game Console Repair
We offer repair on all makes/model of game consoles and gaming computers. Our walk-in locations will get your device on the bench within 24 hours. All of our repair technicians are trained and experts in all models of game consoles. Let us show you how easily you problems can be solved and within budget!
Networking Support
We offer a wide range of network support services. All of our technicians are trained and very knowledgeable on all types of networks and equipment. We offer 24/7 remote monitoring; help desk remote support and onsite support services. We offer the area's best response time and stick to our "Emergency Room" name when dealing with your network problems. Whether you have one computer of 300 computers we treat every customer with the urgency that they deserve. We are constantly training and doing research to keep ahead of technology and can help you from design to implemantation on all your computer network needs!
Remote Monitoring
Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions. We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times. All system maintenance is performed during off-peak hours to minimize disruptions to your network. We have different tier levels, call today for more information! Click here for actual screen shots and more information
Remote Backup
Getting your data off-site is the only way to be sure your data is safe. CER Remote Backup will insure that you never lose data again. Data is your most important company asset; why not make sure it is protected? Features included in CER RBS: automated, unattended, scheduled backups; Email alerts; Data Encrypted online and on server (AES-256 bit); Open\locked file support; Bandwidth throttling; Reconnect/resume after connection failures. We install a small backup client on your server/PC and configure your backup to fit your needs. Once installed & your first backup is completed you will start receiving daily email notifications.
Helpdesk Support
We offer a wide range of helpdesk services. You can open a trouble ticket by emailing our helpdesk; logging in online and creating a ticket or calling our office. All support tickets receive immediate attention no matter how they are placed. Once they are assigned to a technician you will receive an email with your expected technician and the timeframe which you can expect them. Many of our service calls can be handled remotely so we don't disrupt your company and they can be handled in a timely fashion. If the service manager determines that it can't be done remotely a service technician will be dispatched.
Service Plans
We offer different tiers of service plans or you can pay as you go. If you decide to pay as you go we offer pre-paid time blocks to get your hourly fee down and save you on accounting fees by cutting checks each time we come in. You will receive an email with each service call and at the end of you time block you will receive a statement with how the hours were spent. You can also log into our customer portal at any time and see how many hours have been used and how many are left. We also offer three tiers of maintenance contracts to fit your needs. Call today for a free evaluation and quote!
Software Support
We have been servicing computers and networks since 1991. We have expertise in all Microsoft products and thousands of other packages. We will work with your software company to support your company. Our software support engineers have vast knowledge in several vertical markets packages. Most software packages have the same common core components that are the "engine" that drives your package. All of our software support engineers have knowledge in all database packages including Microsoft SQL.
Website Hosting
We have two different levels of website hosting. Our value plan includes: 100mb of disk space; online site login to cpanel; online statistics reports; 24/7 website monitoring to ensure no downtime. Our premium plan includes: 250mb of disk space; unlimited pop email accounts; web access to your email accounts; online site login to cpanel; online statistics reports; 24/7 website monitoring to ensure no downtime